FAQs

Frequently Asked Questions (FAQ’s)

  1.  General Information about the site, surrounding area & fees

For further information about the campsite, photos, activities, pubs & amenities, facilities, fees, contact information, feedback and terms and conditions please take a look at the rest of our website sections.

Once you’ve arrived at the site, you can find further information on the noticeboard by the wash rooms.  

  1. Where do you pitch as an individual, small group or large group?

Upon arrival please choose the best space available and set up camp. The best option for you will depend on the size of your group and the spaces available so have a drive around the site and then decide what’s best for you.

We do not reserve specific spaces for you. Spaces are based on a first come, first serve basis. There may not be any staff on site when you first arrive, so please set up your things and make yourself at home.

  1. How do you make payment in full in cash or cheque upon arrival?  
  • Please pay upon arrival and visit the cash point before arriving
  • We collect fees in full in cash after 4pm when we visit your pitch
  • There is no deposit required beforehand for individuals or groups
  • We are fully off grid and do not have a credit/debit card machine on site
  • Please Note:
  • June to 3 September is 2 nights minimum arriving Friday or Saturday
  • Bank holidays are 3 night minimum
  • We open on the 27th April 2018
  • We close on 16th September 2018
  1. How do you get a campfire for the evening?
  • All campfires must be put out by campers before 10.30pm
  • Only fire-pits rented from us are to be used
  • We visit your pitch with our orange and green Kubota RTV’s
  • We hire out fire pits and sell logs from the Kubota RTV’s
  • You do not need to book a fire pit or reserve logs via email
  1. What time should you arrive and depart the site?
  • Arrive after midday on your day of arrival (& arrive no later than 8pm)
  • Leave before midday on your day of departure
  • If you are in a group, please advise everyone that they must arrive before 8pm
  1. How can you pre-book a canadian canoe to guarantee you get one?

Canoes are pre-booked on a first come, first serve basis. We advise you pre-book your canoe / canoes via email to guarantee you get one.

Canoe Hire

End-April to mid-September 2018 – Available every Saturday (& bank holiday weekends on Sunday’s) – For customers staying on site only – You can now rent a canoe to paddle Constable Country’s famous river Stour.

Our neighbour Griff Rhys Jones described the area as the “Venice of East Anglia” and we have a beautiful stretch of river to explore both upstream and downstream.

Canoe Hire – 10am till 5pm (7 hours) – £54 all day hire – The canoes can seat either 3 adults only or 2 adults & 2 children – Canoes can be taken to the Anchor Inn Pub downstream via two step weir portages. Canoes can be shared between groups & taken both upstream & downstream from the site.

£0 – buoyancy aids for children are free of charge

£3 – per adult buoyancy aid (full day hire)

We have limited availability of canoes for hire on site. Please let me know if this is something of interest and I can check availability for you.

Once booked, any cancellations must have at least 24 hours notice. Free ponchos are available just in case the weather is not perfect.

Please email: rushbanksfarm@gmail.com for availability and bookings.

  1. Hammock Zone & Sunset Corner

We now have a new hammock zone riverside so feel free to bring your own hammock and attachment equipment. We have two big posts in the ground that you can connect your hammock to. The hammock zone is used on a first come, first serve basis.

Sunset Corner is located riverside on the far right hand side and has a picnic table giving a great view of the sunset.

  1. Terms and Conditions
  • No dogs are allowed on the campsite
  • All campfires must be put out by campers before 10.30pm
  • Only fire-pits rented from us are to be used
  • No music or noise after 10.30pm
  • No nighttime car movements between 10.30pm & 6.30am
  • Drive slowly – 5mph limit on the campsite and by the entrance
  • Children must be supervised at all times
  • Appropriate footwear should be worn at all times
  • No generators, drones or chinese lanterns allowed
  • Only customers of the campsite are permitted onsite
  • We are a quiet family site that aims to provide a safe camping environment for all. You will understand this is an open area in the countryside with changeable weather and that, by its very nature, has various risks such as slips.
  • As we want everyone to enjoy their stay, it is an important condition that any visitor to our site must not excessively disturb or have a negative impact on the enjoyment of other campers.